FXCM Reviews Read Customer Service Reviews of www fxcm.com

Further, FXCM’s group entities are regulated in the UK, in Australia, in Cyprus, and in Bermuda. The developer, FXCM Group, LLC, indicated that the app’s privacy practices may include handling of data as described below. All information on 55brokers.com is only published for general information purposes.

  1. Also, the broker might not be suitable for futures and options traders due to the lack of these assets.
  2. They are Canadian Dollar – CAD and United States Dollar – USD.
  3. Based on our Expert finds, FXCM provides great trading conditions for Forex and CFDs.
  4. They are safe for traders from Canada and their fees is quite reasonable.
  5. FXCM’s operations in Canada are overseen by the IIROC of Canada, which is the relevant regulatory authority in the company.

Based on our Expert finds, FXCM provides great trading conditions for Forex and CFDs. They offer a global platform that is suitable to trade internationally, including European clients as well as beginning traders looking for technical solutions. Blain Reinkensmeyer has 20 years of trading experience with over 2,500 trades placed during that time. He heads research for all U.S.-based brokerages on StockBrokers.com and is respected by executives as the leading expert covering the online broker industry.

It’s just a useless BOT that cannot help you with realtime issues. If you don’t lose money trading, you WILL lose money because of the reliability of this platform. It’s a great shame, as they are the only CFD provider that works well with Ninjatrader, when it works. But, after over a year of trading with them every day, I find it is simply too unreliable to be a usable platform. Our research team conducts thorough testing on a wide range of features, products, services, and tools (collecting and validating thousands of data points in the process). We test all available trading platforms for each broker – whether they are proprietary or come from third-party providers – and evaluate them based on a host of data-driven variables.

Deposit Options

The range of products available to you will depend on which global entity under the FXCM Group houses your trading account. In addition to a growing selection of over 300 CFDs that includes fractional shares and 41 forex pairs, FXCM offers exchange-traded securities across 43 exchanges in Europe, North America, and the Asia-Pacific region. The following table summarizes the different investment products available to FXCM clients. The range of products available to you will depend on the entity of your trading account. Cryptocurrency trading is available at FXCM through CFDs, but not available through exchange trading the underlying asset. In this review, we’ll talk about everything Canadian traders need to know about FXCM and its services including pros and cons, overall fees, customer support, trading instruments, and more.

They also provide professional education and research sections available for free. We also take an in-depth look at each broker’s commissions and fees, such as bid/ask spreads – including the average spread data for some of the most popular forex currency pairs. We research other trading costs, such as inactivity or custody fees, minimum deposit requirements, VIP rebates and/or discounts, and a range of other important fee-based data points. 70% of retail investor accounts lose money when trading CFDs with this provider. Data and client-facing systems will disconnect like they did today, whilst you have positions on, and could be down for days (ninjatrader was offline for almost a week a couple of times). As I type this, their entire trading platform on mobile, web, Ninjatrader – All available access routes via anywhere in the globe (so please don’t blame my network again!) – All offline.

Klasse Team in Berlin 🙂

Once I understood why it was taking time, then I was happy to wait. Vanya Gencheva and Joseph David both helped to get upscale the problem and the Techies have now solved it and I can trade again. We are much thankful for you taking the time to evaluate our service, Raj K! We put great effort into ensuring that our clients are assisted promptly and effectively, and we are glad to hear that this was the case with your experience with Daniel as well.

Besides all the benefits provided by this broker, we noticed that the range of instruments offered might be not enough for some traders, also the availability of certain assets depends on the entity. Some of the other important research categories that are factored into our testing include mobile trading accessibility and capability, availability of market research and educational content, and each broker’s overall Trust Score. This platform also offers a wealth of different research tools to help you make the best trades possible. These include trading analytics, platform charts, up-to-the-minute news, custom indicators, strategy optimization and strategy backtesting. Friedberg Direct charges a mark-up on the foreign currency spread as well as a small commission for each trade. Commissions are based on instrument and trade size, and they start at as little as $0.07 per 1K lot.

How to Open FXCM Account in Canada?

If you ever want to share any thoughts or preferences, we are always happy to hear more about what could make your experience even better. Our team is always happy to help, and we always appreciate when our clients make the interaction mutually pleasant. All content on ForexBrokers.com is handwritten by a writer, fact-checked by a member of our research team, and edited and published by an editor. Generative AI tools are not a part of our content creation or product testing processes. Our ratings, rankings, and opinions are entirely our own, and the result of our extensive research and decades of collective experience covering the forex industry. Friedberg Direct operates an extensive online help section through its website where you can find the answers to frequently asked questions.

The Trustpilot Experience

Seeing that the broker has suitable and favorable offers for both trader categories, all clients can benefit by signing with FXCM. In January 2015, Leucadia has become the economic owner of FXCM. Leucadia National Corporation is a holding company that withholds fxcm canada review an excellent reputation and invests in a diverse array of businesses, mainly in financial services and investments. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

I have always been treated with respect and courtesy would recommend them 100% to new traders. Thanks to its combined offering of both Trading Station and MetaTrader 4 (MT4), FXCM delivers a reliable, feature-rich mobile experience for forex traders. Overall, we recommend that you go to the broker’s website and chat with their customer support and see other offerings they have to know if you would like to trade with them.

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This is a trusted reviewing site which requests you to provide real information for your claim here. Steven Hatzakis is the Global Director of Research for ForexBrokers.com. Steven previously served as an Editor for Finance Magnates, where he authored over 1,000 published articles about the online finance industry.

FXCM does not offer cryptocurrencies and they do not offer customer support during weekends. Their phone line is not toll-free and they may charge a withdrawal fee for bank transfers. Their website is quite well-made and provides all the relevant about their services and their customer support team can be reached quickly in case of any queries. FXCM allows leverage trade of Forex and CFDs, this tool brings an advantage even on the smallest market moves. In simple words, leverage is a credit shoulder that is given by the broker to your trading account with the purpose to multiply the trading size of your positions.

Additionally, through the various affiliated offices, the broker provides access to the residents in Greece, Israel, and South Africa, thus becoming a truly global broker. An experienced media professional, John has close to a decade of editorial experience with a background that includes key leadership roles at global newsroom outlets. He holds a Bachelor’s Degree in English Literature from San Francisco State University, and conducts research on forex and the financial services industry while assisting in the production of content.

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You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Our experts find FXCM a good reliable broker with lots of benefits and appealing conditions. The broker has a worldwide reputation for offering an extensive range of trading conditions. The company platform offers one of the best selections in terms of tight spreads and low prices, which are balanced through your single account with them. For some entities, it offers a low minimum deposit and trading on leverage.

Overall, FXCM’s research is a touch above the industry average and will satisfy most forex traders, though it’s not as rich or diverse as what’s offered by the best brokers in this category. Finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. We may receive compensation from our partners for placement of their products or services.